Bindra Dental Clinic Privacy Policy

At implantdentistludhiana.com, your privacy is a priority. We are committed to maintaining the confidentiality and security of your personal data, collected and processed to provide safe, effective, and high-standard dental care. This policy outlines how we gather, use, store, and share your personal information, and your rights regarding it.

Collection of Personal Information

Certain personal details are required when you come for dental treatment. This is necessary to avoid harm and ensure you are provided with care safely. The kind of information we may collect could be:

Your full name, date of birth, address, telephone number, and e-mail address
Your general practitioner or other relevant medical specialists
Your medical and dental histories
Diagnostic records including X-rays, photographs, and dental casts
Information about your treatment, consent, progress, and billing
Records of complaints, incidents, or other communications relating to your care
Correspondence with external health care providers, including referrals

Purpose and Use of Your Data

Your personal information will then be used to provide dental services to you according to your specific needs. The following are the few instances where we may disclose this information to professionals, under strict conditions:

To prepare for and provide treatment
To write or send prescriptions
To issue fitness-for-work certificates
To prepare referrals to specialists or other health care providers
To process whether insurance claims or medico-legal reports
To contact you regarding your care, appointments, or ongoing treatment
To send routine reminders for check-ups and follow-up care

Your information will not be used for any other purpose without your explicit consent, unless legally required.

Data Accuracy and Updates

To maintain the accuracy of your records, we may review and update your information during your visits. We kindly request that you notify us of any changes to your contact details or medical status at your earliest convenience.

Confidentiality and Security

All personal information is stored with strict security measures and is otherwise on a strict need-to-know basis. This includes:

Password-protected computer systems
Physical storage areas for paper records are locked from unauthorized access
Staff training on data privacy and secure communications
Access-controlled premises and alarm systems
Regular software updates and backup to secure storage
Encrypted communication whenever appropriate

In any circumstances where we share personal details with some external entity, for example, with a specialist the patient is being referred to, it is always done with the patient’s consent and in a secure way. All third-party healthcare professionals are required to maintain standards of confidentiality and privacy equal to those maintained by us.

Access and Control Over Your Data

You have the right to:

Request for a copy of your personal records
Request corrections to data, if inaccurate or incomplete
Withdraw consent to certain use of data
Request for the transfer of your records to another health care provider

We request your informed and written consent whenever releasing records externally, except under legal compulsion.

Data Usage Without Identification

Under some circumstances, de-identified data that cannot be linked back to you may be used for:

Staff training and case discussion
Internal auditing and quality assurance
Clinical research or educational presentation

These applications are used to improve the services and the standard of care in a general dental practice.

Retention and Disposal of Records

Your data is retained only as long as is necessary, under professional and legal requirements:

For adult patients, records are retained for 8 years from the date of last treatment.
For minors, records are kept until 25 years of age (26 if 17 at the end of treatment).
In cases where a patient dies before turning 18, the records are retained for 8 years.

All expired records get disposed of securely in accordance with data protection legislation and ethical guidelines.

Data Breaches and Risk Management

In the event of a data breach, the Data Protection Officer of this organisation will take the necessary steps to mitigate any harm that may arise. In any serious incidents, these will be reported with legal compliance, and in cases, the affected parties will also be notified.

Your Consent and Rights

Your consent is essential for data processing. Without it, treatment may not be provided. You may also withhold permission for your data to be used for non-essential activities such as appointment reminders and marketing.

Contact Information

If you have any questions or concerns about your privacy or how your information is handled, please contact us at:

implantdentistludhiana.com
Email: drjbindra@gmail.com
Phone: 01612300101

Thank you for trusting us with your dental care. We are dedicated to protecting your privacy and ensuring your information remains secure and confidential.